Free tools · WhatsApp Business templates
WhatsApp templates for restaurants
Bookings, direct orders and catering enquiries all arrive on WhatsApp, usually at the busiest hour. These messages keep replies fast when the floor is full.
8 templates, each in English and Arabic
Table bookings
Confirm the details back, and remind on the day.
Booking request
We'd love to have you! Please send the date, time, number of guests and the name for the booking. Any celebration or seating preference? Let us know.
Booking confirmed
Your table is booked ✅[Name], [number] guests📅 [day, date] at [time]We hold tables for [number] minutes. If your plans change, just reply here.
Same-day reminder
Looking forward to seeing you tonight at [time]! 📍 [map link]. Valet parking is [available / not available]. Reply here if you're running late.
Fully booked, offer alternatives
Sorry, we're fully booked at [time] on [date]. We have tables at [time] or [time], or we can add you to the waiting list. Which would you prefer?
Orders, catering and feedback
Direct orders on WhatsApp skip the delivery-app commission, so make ordering easy.
Order confirmed
Thank you! Your order:[items]Total: [amount][Pickup at [time] / Delivery to [area] in about [time]]Payment: [cash / card on delivery / link].
Kitchen delay
Sorry [Name], the kitchen is very busy tonight and your order will be about [number] minutes later than planned. Thank you for your patience. We'll message you when it leaves.
Catering or event enquiry
Thanks for thinking of us for your event! Please share the date, number of guests, location, and the type of service you have in mind (buffet, set menu, live station). We'll send a proposal by [day].
Feedback after the meal
Thank you for dining with us, [Name]! How was everything? If you have a moment, a review helps us a lot: [review link]
Before you send
A few rules that keep it working.
- 1Put the menu link in your greeting so the first question answers itself.
- 2Repeat the booking details back in the confirmation; most booking mix-ups are a wrong date or party size.
- 3Tell customers about delays before they ask. An early apology lands far better than a late one.
- 4During Ramadan, publish iftar and suhoor hours and the order cut-off times.
When templates aren't enough
Templates speed up replies. An assistant sends them for you.
A restaurant assistant takes bookings and direct orders on WhatsApp during the dinner rush, answers menu and allergen questions from your real menu, and sends catering enquiries to the manager.
- Trained on your prices, services and policies
- Replies in Arabic and English, day and night
- Your team sees every chat and can take over at any point
More templates
Related template packs.
Want customers to start the chat in one tap? Make a link and QR code with the WhatsApp link generator, or format offers and lists with the text formatter. WhatsApp link generator · WhatsApp text formatter
Useful? Pass it on.
Send it to someone who sells on WhatsApp, or link to it from your blog or resources page. It stays free.
<a href="https://soluvide.com/tools/whatsapp-business-templates/restaurants">WhatsApp Message Templates for Restaurants & Cafés (EN & AR)</a>Questions
Common questions, answered.
Yes. Many UAE restaurants take direct orders on WhatsApp with a menu link or catalogue. With the WhatsApp Business API, an assistant can take the order, confirm the total and send it to the kitchen or POS.