An RFQ lands by email, WhatsApp, or a portal. Your senior estimator opens the last similar quotation in Word or Excel, copies the rates, edits the line items, reformats the header, and sends it back. The approved rates live in one person's spreadsheet — or one person's head — and every quotation is re-keyed from scratch.
For a multi-branch contractor producing dozens of quotations and bills of quantities a month, this is not a small task. It is days a week of a senior, expensive person doing formatting work — the one person who also happens to be the bottleneck when a tender is due.
The second cost is consistency. When two estimators quote from two different copies of the rate sheet, the same scope gets two different prices. Margins drift. A number that should have been AED-per-unit fixed becomes a guess, and nobody notices until the job is won at the wrong price.
And because quotations are the front door to revenue, every day a quotation sits in a queue is a day a competitor who replied faster is ahead of you. Speed and consistency are not nice-to-haves here — they decide which jobs you win.