AI chatbot development for UAE businesses.

Every chatbot is scoped to your business — the channels you need (WhatsApp, website, Instagram, voice), the size of your knowledge base and your conversation volume. We start with a free scoping conversation and send a fixed-price proposal: one agreed setup price plus a flat monthly rate for hosting and monitoring. No hourly billing, no per-seat licensing, and nothing is built before you approve the quote.

Yes. Every assistant we build detects the customer's language and replies naturally in English or Arabic, including common Gulf dialect phrasing and messages that mix both scripts. Website widgets render right-to-left correctly, and WhatsApp templates are submitted in both languages.

An Arabic chatbot has to read how people in the Gulf actually write — dialect rather than textbook Arabic, Arabizi in Latin letters, and Arabic and English mixed in one message — and it has to display right-to-left properly on your website. We build the knowledge base in both languages, normalise Arabic and Western digits before reading phone numbers or bookings, and test with real questions from your own inbox before launch.

Yes. The assistant treats Arabizi — Arabic typed with Latin letters and numbers — as Arabic rather than broken English, and handles messages that switch between Arabic and English mid-sentence, which is common for product names, areas and services. It replies in the language the conversation settles into, and its knowledge base search works across both languages.

That is how we set it up. Handover rules route Arabic conversations to the people on your team who read Arabic, with a short summary of what the customer asked, and the customer is told in their own language that a colleague is taking over. Who receives which conversations is agreed during scoping and written into the handover rules.

WhatsApp assistants run on the official WhatsApp Business API, which requires Meta business verification. We handle the whole setup — verification, number registration and message-template approval — and run it in parallel with the build so it does not delay the launch.

Generic bots follow scripted menus. Ours answer from your actual documents — price lists, service pages, policies, FAQs — using retrieval over a knowledge base you own. The assistant answers real questions about your business, captures the lead into Zoho, HubSpot or a sheet, and hands over to a person when it is unsure.

Your knowledge base and conversation logs live in a dedicated database you own. Model providers are accessed through business APIs with no-training data policies, so your documents are never used to train public models. We work within UAE data-protection (PDPL) requirements and sign NDAs on request.

A proven pattern — WhatsApp reply, qualification and booking — usually goes live one to two weeks after scoping. Multi-channel builds with voice or deeper CRM work take longer, and the scope document tells you which before you commit. WhatsApp verification runs in parallel.