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Ramadan and Eid messages for customers

Ramadan changes when customers shop, eat and message, and both Eids close most businesses for a few days. These templates cover the greetings and the practical messages around them.

9 templates, each in English and Arabic

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Ramadan

Send the greeting on the first day, and the hours message before Ramadan starts.

Ramadan greeting

Ramadan Kareem from all of us at [Business name] 🌙 May this blessed month bring peace and happiness to you and your family.

For clients and partners (formal)

Dear [Name],As the holy month of Ramadan begins, the team at [Company name] sends you and your colleagues our warmest wishes. Ramadan Kareem.

Ramadan opening hours

Our Ramadan hours 🌙[days]: [time] to [time][days]: [time] to [time]Messages outside these hours are answered the next working day. Ramadan Kareem!

Iftar and suhoor orders

Ramadan Kareem! 🌙 For delivery before iftar, please order by [time]. Suhoor orders are open from [time] to [time]. Order here: [link] or reply with your order.

Ramadan offer

Our Ramadan offer is here 🌙 [offer] on [products/services] until [date]. Reply OFFER for details, or STOP to stop promotional messages.

Eid al-Fitr and Eid al-Adha

Dates depend on the moon sighting, so keep [date] placeholders until the official announcement.

Eid al-Fitr greeting

Eid Mubarak! 🌙 Wishing you and your loved ones a joyful Eid al-Fitr. With warm wishes from the [Business name] team.

Eid al-Adha greeting

Eid al-Adha Mubarak to you and your family! May this Eid bring you peace and blessings. From all of us at [Business name].

Eid closure notice

Eid Mubarak! We're closed for Eid from [date] to [date] and back on [date]. Orders and messages received during the holiday will be handled when we return.

Order before Eid

Getting ready for Eid? 🎁 To receive your order before Eid, please order by [date]. Reply here and we'll help you choose.

Before you send

A few rules that keep it working.

  1. 1Publish Ramadan hours a few days before the month starts; customers plan around them.
  2. 2Avoid food imagery and promotional pushes in the hours before iftar if your customers are fasting; after iftar and the evening are when people browse.
  3. 3Keep Eid dates as placeholders until the moon sighting is announced, then send the closure notice.
  4. 4Reply to customers' Ramadan and Eid greetings personally. It is one of the easiest relationship wins of the year.

When templates aren't enough

Templates speed up replies. An assistant sends them for you.

Ramadan evenings and Eid holidays are when chats pile up and the team is off. A WhatsApp AI assistant answers in Arabic and English through iftar, suhoor and the Eid break, and hands over anything that needs a person.

  • Trained on your prices, services and policies
  • Replies in Arabic and English, day and night
  • Your team sees every chat and can take over at any point

More templates

Related template packs.

See all WhatsApp template packs

Want customers to start the chat in one tap? Make a link and QR code with the WhatsApp link generator, or format offers and lists with the text formatter. WhatsApp link generator · WhatsApp text formatter

Useful? Pass it on.

Send it to someone who sells on WhatsApp, or link to it from your blog or resources page. It stays free.

Link for your website<a href="https://soluvide.com/tools/whatsapp-business-templates/ramadan-eid-messages">Ramadan &amp; Eid Messages for Customers: WhatsApp Templates (EN &amp; AR)</a>

Questions

Common questions, answered.

"Ramadan Kareem" (generous Ramadan) or "Ramadan Mubarak" (blessed Ramadan) are both common. In Arabic: رمضان كريم or مبارك عليكم الشهر. Keep business greetings warm and short.

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