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Industries · Healthcare

AI automation for healthcare operations.

Patient booking, lab-result delivery, insurance pre-authorisation and follow-ups handled by software, in Arabic and English, for DOH- and DHA-licensed clinics and hospitals — with your team approving anything clinical.

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  • Replies within one business day
  • English & Arabic, by default
  • Built on the tools you already run
  • Human approval on anything that costs money

Problems we solve in healthcare

Where healthcare teams lose the week.

Each tile is one repetitive job we take off your team, and what we build in its place. Anything that commits money or makes a promise still goes to a person.

Reception spends the day confirming appointments by phone.

Requests from your website, WhatsApp or patient portal are checked against physician availability in your HIS, confirmed, and acknowledged in the patient's language.

We build: Smart appointment booking

Finalised lab results wait for someone to send them.

When results are finalised in the LIS, the routing rules you set decide who receives what, and the report goes out securely on WhatsApp without a manual dispatch step.

We build: Lab-result delivery

Pre-authorisation is a copy-and-paste job for clinical coordinators.

Insurance details are extracted from the intake, checked for eligibility against your payer database, and a pre-authorisation draft is prepared for a coordinator to review and send.

We build: Insurance pre-authorisation triage

Follow-ups and refill reminders depend on someone remembering.

Scheduled follow-up messages after discharge, prescription refill reminders, post-op check-ins and referral scheduling — sent on the timetable your clinicians define.

We build: Post-visit follow-up sequences

Relevant solutions

Go deeper on the exact problem.

Each page covers one operational problem end to end — the architecture, what's in scope, and the systems it connects to.

Services used in healthcare

Each service page lists exactly what is included and the questions owners ask before they start.

How we work in healthcare

From first call to live system, in weeks.

Providers licensed under DOH in Abu Dhabi and DHA in Dubai handle high patient volumes while staying inside UAE PDPL requirements. We design so patient data stays on UAE-region infrastructure and every automated message is logged.

  1. 1Week 1

    We map the work, then quote it

    A short call, then we document the actual workflow — including the exceptions and the workarounds people built around it. You get a written scope, acceptance criteria, and a fixed price.

    You get: Scope + fixed quote

  2. 2Weeks 2–4

    We build on the tools you already run

    WhatsApp Business, Zoho, HubSpot, your ERP, Google Sheets, email. No rip-and-replace. Outputs are structured and checked against your data, not trusted blindly.

    You get: Working system on your stack

  3. 3Go-live

    People stay in the loop where it matters

    Anything that commits money or makes a promise — a price, a booking, a refund — pauses for a named person to approve. The AI removes the typing, not the judgement.

    You get: Approval gates, defined failure modes

  4. 4Ongoing

    Monitored, documented, handed over

    Logging and alerts so problems surface early. Documentation your team can read. You own the code and the accounts — no dependency on us to keep the lights on.

    You get: Monitoring + full ownership

Questions

What healthcare owners ask before they message.

Short answers. If yours isn't here, send it on WhatsApp and you will get a straight reply.

Usually, yes. We integrate with systems that expose an API or a structured export, and confirm exactly what your HIS, LIS and calendar allow during scoping — before we quote.

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