Stock is reconciled by hand across Shopify, Amazon and Noon.
Every sale on any channel updates your central inventory, so the same unit is not sold twice and listings go offline when stock runs out.
We build: Stock synchronisation
Industries · E-commerce
E-commerce without the retail bottlenecks.
Stock kept in sync across Shopify, Amazon and Noon, and orders, shipping updates and support handled on WhatsApp — in Arabic and English — for UAE online stores.
- Replies within one business day
- English & Arabic, by default
- Built on the tools you already run
- Human approval on anything that costs money
Problems we solve in e-commerce
Where e-commerce teams lose the week.
Each tile is one repetitive job we take off your team, and what we build in its place. Anything that commits money or makes a promise still goes to a person.
Orders and shipping questions arrive on WhatsApp and wait for someone to be free.
Ordering, order status and shipping updates run inside WhatsApp: the assistant captures the order details, confirms, and sends tracking as it changes — with payment handled by your existing checkout.
We build: WhatsApp commerce
Abandoned carts are left to the platform's default email.
A timed WhatsApp nudge in the customer's language with the cart contents and a link back to checkout, and a stop rule the moment they buy.
We build: Abandoned cart recovery
Support answers the same product questions all day.
Sizing, availability, returns and delivery windows answered from your own catalogue and policies, with anything unusual handed to a person.
We build: Bilingual support agent
Relevant solutions
Go deeper on the exact problem.
Each page covers one operational problem end to end — the architecture, what's in scope, and the systems it connects to.
Services used in e-commerce
Each service page lists exactly what is included and the questions owners ask before they start.
How we work in e-commerce
From first call to live system, in weeks.
UAE shoppers message stores the way they message friends, and expect a reply in their language at any hour. We build around WhatsApp as the primary channel and treat Noon, Amazon.ae and your own store as one inventory.
- 1Week 1
We map the work, then quote it
A short call, then we document the actual workflow — including the exceptions and the workarounds people built around it. You get a written scope, acceptance criteria, and a fixed price.
You get: Scope + fixed quote
- 2Weeks 2–4
We build on the tools you already run
WhatsApp Business, Zoho, HubSpot, your ERP, Google Sheets, email. No rip-and-replace. Outputs are structured and checked against your data, not trusted blindly.
You get: Working system on your stack
- 3Go-live
People stay in the loop where it matters
Anything that commits money or makes a promise — a price, a booking, a refund — pauses for a named person to approve. The AI removes the typing, not the judgement.
You get: Approval gates, defined failure modes
- 4Ongoing
Monitored, documented, handed over
Logging and alerts so problems surface early. Documentation your team can read. You own the code and the accounts — no dependency on us to keep the lights on.
You get: Monitoring + full ownership
Questions
What e-commerce owners ask before they message.
Short answers. If yours isn't here, send it on WhatsApp and you will get a straight reply.
Shopify, Amazon, Noon and most storefronts or marketplaces that expose an API or webhooks. We confirm the exact connections and what each one allows during scoping.