Free tools · WhatsApp
WhatsApp lead response check
Find out where WhatsApp enquiries slip through: slow first replies, nights and Fridays, Arabic chats, missing follow-ups. Nine questions, about two minutes, no sign-up.
Answer for the WhatsApp number your customers actually message. Be honest: the result only sorts your own answers, and nothing you pick leaves this page unless you choose to send it.
1.During working hours, does every new WhatsApp enquiry get a real reply within a few minutes?
A real reply answers the question or asks the next one. "Will get back to you" does not count.
2.Do enquiries that arrive in the evening, on Friday or on a public holiday get a useful answer before the next morning?
Useful means prices, availability or a booking, not only "we are closed".
3.Are a greeting message and an away message switched on in WhatsApp Business?
WhatsApp Business → Business tools → Greeting message / Away message.
4.Can a customer get a price, check availability or book without waiting for a staff member?
For example a catalogue, a booking link, or an assistant that reads your calendar.
5.Are Arabic and English enquiries answered equally well, including messages that mix both?
Think about the last few Arabic voice notes and Arabizi messages you received.
6.Is every WhatsApp enquiry recorded somewhere (a CRM or even a sheet), with where it came from?
If someone asks "how many enquiries did Instagram bring last month?", could you answer?
7.When a customer goes quiet after asking for a price, does someone follow up?
Every time, not only when the team remembers.
8.Can more than one person answer the business number without passing a phone around?
For example linked devices, a shared inbox, or the WhatsApp Business API.
9.Do your website, Instagram bio, Google listing and printed material all open a chat with your number and a ready message?
A wa.me link with a pre-filled message tells you where the chat came from.
Your result
This check sorts your own answers into fixes. It does not measure your account or promise any result. Nothing you pick is stored or sent unless you press the WhatsApp button.Useful? Pass it on.
Send it to someone who sells on WhatsApp, or link to it from your blog or resources page. It stays free.
<a href="https://soluvide.com/tools/whatsapp-lead-response-check">Free WhatsApp lead response check</a>Why it matters
The customer who waits usually asks someone else.
A WhatsApp enquiry is rarely sent to one business only. Whoever answers first, clearly and in the customer's language, usually gets the booking or the viewing. Most of the fixes are free: away messages, quick replies, follow-ups and a wa.me link per channel. The rest, answering at midnight and booking into your calendar, is what an AI receptionist does.
After the check
Fix the free items first. Then let an assistant take the rest.
Soluvide builds WhatsApp assistants for UAE businesses that answer every enquiry in Arabic and English, book into your calendar, log the chat in your CRM and follow up, with your team taking over whenever a person should.
- Replies from your own prices, services and policies
- Books, reschedules and follows up on its own
- Hands the chat to a named person, with the history attached
Questions
WhatsApp enquiries, answered.
It asks nine questions about how your business answers WhatsApp enquiries: first replies, after-hours cover, greeting and away messages, self-service booking and prices, Arabic and English, logging, follow-ups, who can answer the number, and whether your website and Instagram open a chat. It then sorts your answers into fixes you can make this week for free and the parts where an assistant or automation helps.