Clinics & Dental Practices
Bookings, reschedules, insurance and preparation questions handled from your own information. Anything clinical goes straight to your staff, and patient data is handled with DHA requirements in mind.
Dubai · AI Receptionist
AI receptionist in Dubai.
Soluvide builds AI receptionists for Dubai clinics, salons, brokerages and service businesses. It answers WhatsApp, website chat, Instagram and the calls your team misses, in Arabic and English, books and moves appointments in your real calendar, and hands anything sensitive to a person with the conversation attached. Your front desk stops choosing between the phone and the person standing in front of it.
- Replies within one business day
- English & Arabic, by default
- On-site in Dubai for discovery and launch
- Human approval on anything that costs money
AI Receptionist · Dubai, UAE
- Answers
- WhatsApp, website chat, Instagram DMs, and missed or after-hours calls
- Handles
- Bookings, reschedules, cancellations, published prices, directions and opening hours
- Languages
- English and Arabic, including chats that switch between the two
- Hands over
- To your staff with the full conversation, for anything clinical, sensitive or unusual
Why Dubai needs this
A Dubai front desk answers three channels at once.
A caller on hold, a WhatsApp asking for a Saturday slot, an Instagram DM about prices and a customer at the counter. Something waits, and the customer who waits usually books somewhere else.
Dubai customers contact a business in whichever way is closest to hand. They call, send a WhatsApp when nobody picks up, then message on Instagram for good measure. Most of what they ask is routine: is there a slot on Saturday, how much is a consultation, do you take my insurance, where do I park. The person answering all of it is usually also checking in whoever is standing at the desk.
The busiest moments are the hardest to cover. Evenings after work, weekends, Ramadan nights and the first hours after a campaign goes live are when enquiries peak and the desk is thinnest. A missed call or an unanswered WhatsApp rarely tries again; it books with the next clinic, salon or agency on the list.
An AI receptionist takes the routine conversations so your team can give their time to the ones that need a person. It answers from your own services, prices and policies, reads live availability from your booking system, books or moves the appointment, sends the confirmation and the reminder, and logs everything. A clinical question, a complaint or anything it is unsure about goes to a named person with the conversation attached, and the customer is told someone will follow up.
It always says it is an automated assistant, it never gives medical, legal or financial advice, and it stays inside the wording you approve. We are headquartered in Abu Dhabi and in Dubai regularly: we map your calls and messages with your team on-site, build remotely, and test on your real enquiries before anything goes live.
Where it pays off in Dubai
Salons, Spas & Retail
Service menus, stylist availability and price questions answered on WhatsApp and Instagram, bookings placed in your diary, and reminders sent before the appointment.
Real Estate Brokerages
Calls and WhatsApps about a listing answered while agents are on viewings, the buyer's basics captured, and the viewing booked on the listing agent's calendar.
Professional & Home Services
Law firms, maintenance companies and consultancies get enquiries sorted, callbacks booked and messages taken with the details your team needs to act.
What we build in Dubai
AI receptionist in Dubai, done properly.
Four things every build includes. The full service page lists the rest — read about AI receptionist.
WhatsApp, Web & Instagram
One assistant across the chat channels your customers already use, replying straight away with your tone and the answers you approved.
Bilingual Phone Answering
Missed and after-hours calls picked up by a voice agent that books, takes a proper message, or moves the caller to WhatsApp for a written record.
Booking & Calendar Sync
Free slots read from your booking system or calendar; appointments booked, moved and cancelled, with the confirmation and reminder sent for you.
Trained on Your Policies
Your services, published prices, insurance list, preparation notes and FAQs become its knowledge, so it answers the way your desk would.
Relevant solutions
Go deeper on the exact problem.
Each page covers one operational problem end to end — the architecture, what's in scope, and the systems it connects to.
How we work in Dubai
From first call to live system, in weeks.
We are headquartered in Abu Dhabi and in Dubai regularly. Discovery and launch sessions happen at your office; the build runs remotely with weekly check-ins.
- 1Week 1
We map the work, then quote it
A short call, then we document the actual workflow — including the exceptions and the workarounds people built around it. You get a written scope, acceptance criteria, and a fixed price.
You get: Scope + fixed quote
- 2Weeks 2–4
We build on the tools you already run
WhatsApp Business, Zoho, HubSpot, your ERP, Google Sheets, email. No rip-and-replace. Outputs are structured and checked against your data, not trusted blindly.
You get: Working system on your stack
- 3Go-live
People stay in the loop where it matters
Anything that commits money or makes a promise — a price, a booking, a refund — pauses for a named person to approve. The AI removes the typing, not the judgement.
You get: Approval gates, defined failure modes
- 4Ongoing
Monitored, documented, handed over
Logging and alerts so problems surface early. Documentation your team can read. You own the code and the accounts — no dependency on us to keep the lights on.
You get: Monitoring + full ownership
Questions
AI receptionist in Dubai, answered.
Short answers. If yours isn't here, send it on WhatsApp and you will get a straight reply.
An AI receptionist is an assistant that answers your business's WhatsApp, website chat and phone calls, handles routine requests such as bookings, prices and directions from your own information, and hands everything else to a person. Ours work in Arabic and English, book into your real calendar or booking system, and always tell the customer they are talking to an automated assistant.
Keep exploring
AI Chatbots in Dubai
The wider chat build: website, WhatsApp and Instagram assistants for sales and support.
AI Lead Generation in Dubai
Portal and ad leads answered on WhatsApp, qualified and chased until someone replies.
How to Choose an AI Receptionist for a Clinic
The four options compared, with a checklist to test any vendor before you sign.
Arabic Voice AI Receptionists: What Works
Where Arabic voice holds up, where it struggles, and how to test it on your own callers.