Free tools · WhatsApp Business templates
WhatsApp payment reminder messages
Chasing payment is awkward, so it often doesn't happen. A short sequence that starts friendly and gets firmer over a few weeks collects more, and keeps the relationship intact.
8 templates, each in English and Arabic
A reminder sequence
Use them in order. Attach or link the invoice every time, so nobody has to ask for it.
Before the due date
Hi [Name], a friendly reminder that invoice #[number] for [amount] is due on [date]. You can pay here: [payment link]. Thank you!
On the due date
Hi [Name], invoice #[number] ([amount]) is due today. If you've already paid, thank you, and please ignore this message. Payment link: [link]
A week overdue
Hi [Name], we haven't received payment for invoice #[number] ([amount]), due on [date]. Could you let us know when we can expect it? If there's an issue with the invoice, reply here and we'll fix it.
Firm reminder
Dear [Name], invoice #[number] for [amount] is now [number] days overdue. Please arrange payment by [date]. If payment isn't possible by then, call us on [phone] so we can agree a plan.
Final notice
Final notice: invoice #[number] for [amount] remains unpaid. Unless payment is received by [date], we will [pause the service / pass this to our collections process]. We'd much rather settle it with you directly.
Instalments, rent and thank-yous
Recurring payments and the message after the money arrives.
Instalment or school fees
Hi [Name], instalment [number] of [total number] ([amount]) is due on [date]. Pay online here: [link], or by bank transfer to [IBAN].
Rent cheque due
Dear [Name], this is a reminder that the rent cheque for [property] dated [date] will be deposited on that date. Please make sure the account is funded. Thank you.
Payment received, thank you
Thank you, [Name]! We've received [amount] for invoice #[number]. Your receipt: [link]. We appreciate your business.
Before you send
A few rules that keep it working.
- 1Include the invoice number, amount, due date and a payment link in every reminder.
- 2Start friendly. Most late payments are forgotten, not refused.
- 3Space the reminders out: before due, on the day, a week later, then firmer.
- 4Only state a consequence in the final notice if you will actually follow through.
When templates aren't enough
Templates speed up replies. An assistant sends them for you.
A collections assistant reads your open invoices, sends each reminder on schedule in Arabic or English, answers "can you resend the invoice?" and stops the moment the payment is recorded.
- Trained on your prices, services and policies
- Replies in Arabic and English, day and night
- Your team sees every chat and can take over at any point
More templates
Related template packs.
Want customers to start the chat in one tap? Make a link and QR code with the WhatsApp link generator, or format offers and lists with the text formatter. WhatsApp link generator · WhatsApp text formatter
Useful? Pass it on.
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<a href="https://soluvide.com/tools/whatsapp-business-templates/payment-reminders">WhatsApp Payment Reminder Messages: Polite to Firm (EN & AR)</a>Questions
Common questions, answered.
Keep it short and factual: the invoice number, the amount, the due date and a payment link, with a line inviting them to reply if there's a problem with the invoice. Assume they forgot rather than refused.