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WhatsApp templates for salons and spas

In beauty and wellness, the money is in rebooking: the client who comes back every few weeks. These messages handle the booking itself, then bring clients back at the right time.

8 templates, each in English and Arabic

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Bookings

Confirm the service, stylist and time, and say your late-arrival policy up front.

Booking confirmed

You're booked, [Name]! 💇[service] with [stylist]📅 [day, date] at [time]Please arrive 5 minutes early. Need to change? Reply here at least [number] hours before.

Running late policy

Thanks for letting us know! We can hold your slot until [time]. After that we may need to shorten the service or move you to the next free time.

New client welcome

Welcome to [Salon name]! For your first visit, tell us a little about what you'd like, and feel free to send a photo for inspiration. We'll suggest the right service and time.

Deposit for long services

For [service], we ask for a deposit of [amount] to hold the booking. You can pay here: [link]. It's deducted from your total on the day.

Aftercare and rebooking

Timing matters: send rebooking messages when the service would naturally be due again.

Aftercare tips

Thanks for visiting today, [Name]! A few tips to keep your [service] looking its best:• [tip]• [tip]Any questions, just message here.

Time to rebook

Hi [Name], it's been [number] weeks since your [service]. Ready for the next one? [Stylist] has slots on [day] and [day]. Reply with a time and we'll book it.

Package balance

Hi [Name], you have [number] sessions left in your [package], valid until [date]. Would you like to book the next one?

Birthday message

Happy birthday, [Name]! 🎉 Treat yourself this month: [birthday offer]. Reply BOOK to choose a time.

Before you send

A few rules that keep it working.

  1. 1Send the rebooking message when the service is naturally due, for example four to six weeks after a cut or colour.
  2. 2State your late-arrival and cancellation policy when confirming, so it isn't a surprise later.
  3. 3Birthday and offer messages are marketing: send them only to clients who agreed to receive offers.
  4. 4Use the client's name and their usual stylist. It reads as personal, not as a broadcast.

When templates aren't enough

Templates speed up replies. An assistant sends them for you.

A booking assistant shows real availability per stylist, books and confirms on WhatsApp, sends the reminders, and messages clients when their next appointment is due.

  • Trained on your prices, services and policies
  • Replies in Arabic and English, day and night
  • Your team sees every chat and can take over at any point

More templates

Related template packs.

See all WhatsApp template packs

Want customers to start the chat in one tap? Make a link and QR code with the WhatsApp link generator, or format offers and lists with the text formatter. WhatsApp link generator · WhatsApp text formatter

Useful? Pass it on.

Send it to someone who sells on WhatsApp, or link to it from your blog or resources page. It stays free.

Link for your website<a href="https://soluvide.com/tools/whatsapp-business-templates/salons-spas">WhatsApp Message Templates for Salons, Spas &amp; Clinics (EN &amp; AR)</a>

Questions

Common questions, answered.

Confirm every booking in writing, send a reminder the day before with an easy way to reschedule, and ask for a deposit on long services. Clients who can reschedule in one reply rarely just don't turn up.

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